Hot spring

Hot springExperience true bliss and relaxation.

Dining

DiningExperience true bliss and relaxation.

Rooms

RoomsExperience true bliss and relaxation.

Private Hot spring

Private Hot springExperience true bliss and relaxation.

Facilities

FacilitiesExperience true bliss and relaxation.

Welcome to
Zao Kokusai Hotel.

Enjoy a range of experiences amidst the grand scenery surrounding Zao Kokusai Hotel.Zao Onsen Ski Resort is famous for its soft rime, 'Jyuhyo' rarely seen in nature.Visit Zao and experience all it has to offer throughout each season, including skiing and snowboarding during winter.

Location

Welcome to Zao Kokusai Hotel

Hot spring

Hot spring

Feel the pleasant sensation of the indoor wooden bath as you stretch out in comfort, or the fresh air of the outdoor bath.The mountain vista and greenery reflected in the blue skies appears before you as you emerge from the healing waters, creating a sense of indulgence and luxury.
* People with tattoos may not use the bath or the bathing area.

  • Hot spring Large Public Bath
  • Hot spring Private-use bath
  • Hot spring Footbath

Dining

Dining

Our food presents the best of Yamagata's seasonal flavours; we serve hot dishes while hot, and chilled dishes that retain their coldness.
Dining options are changeable according to the wishes of our frequent guests. Please inquire when making a reservation.
* Please no outside food and drinks.

  • Dining
  • Dining
  • Dining

Rooms

From the luxurious Japanese-style rooms to the spacious western-style rooms equipped with spacious beds, we have a room to suit each guest's needs.
To maintain our guests' privacy and relaxation, we refrain from entering rooms at all times. For further information, please contact reception at any time.

wifi

Free Wi-Fi

Rooms are equipped with wi-fi.

  • Rooms

    Japanese-style room

  • Rooms

    Japanese-style bed

  • Rooms

    Japanese / Western mixid-style room

  • Rooms

    Deluxe twin room

Number of rooms 59 guests
Check-in/check-out 14:00~/~10:00
Guest room facilities TV, Digital channels, Phone, Electric kettle, Fridge, Dryer, Trouser press (rental), Iron (rental),Humidifier (rental), Washlet toilet, Slippers, Safe
Amenities Coffee, Tea set, Soap bar, Shampoo, Body soap, Conditioner-in shampoo, HandSoap, Cotton, Swab, Emulsion, Lotion, Toothbrush set, Hair brush, Razor, Shower cap, Comb, Towel, Bath towel, Hair Liquid, Hair Tonic, After Shave Lotion

Reservations

Facilities

wifi

Free Wi-Fi

Wi-fi access is available in the hotel lobby. Guests with laptops, smartphones and other wifi-ready devices may use the internet free of charge.

  • Facilities
  • Facilities
  • Facilities
  • Facilities
  • Facilities
  • Facilities
  • Facilities
  • Facilities
  • Facilities
  • Facilities
  • Facilities
  • Facilities
Facilities Guide Restaurant, lounge, karaoke lounge 'Spotlight', cafe 'Momi no Ki', karaoke rooms 'Ran ran', 'Run run',banquet room, large public bath, outdoor bath, private-use bath, souvenir shop, vending machine,rental skis and skiwear, rental snowboards, room service, massage service corner, mail service, gallery hall
Parking 80 spaces, free use
Credit card VISA, JCB, American Express, Diner'sClub, UC, DC, NICOS, Bank Card, UFJ Card, Master Card, Saison, JACCS, CF, JTB, Debit card
Disabled access Wheelchair-abled access, wheelchair rental, disabled toilet
*Please contact at time of booking.

Location

Coming by train

Sendai station

Senseki Line
About 80 minutes

Yamagata station

Bus
About 40 minutes

Zao Onsen Bus Terminal

On foot
About 10 minutes

Zao Kokusai Hotel

Tokyo station

Yamagata Shinkansen
About 160 minutes

Yamagata station

Bus
About 40 minutes

Zao Onsen Bus Terminal

On foot
About 10 minutes

Zao Kokusai Hotel

Coming by plane

Haneda Airport

Airplane
About 60 minutes

Yamagata Airport

shuttle bus
About 35 minutes

Yamagata station

Bus
About 40 minutes

Zao Onsen Bus Terminal

On foot
About 10 minutes

Zao Kokusai Hotel

Nagoya Airport

Airplane
About 70 minutes

Yamagata Airport

shuttle bus
About 35 minutes

Yamagata station

Bus
About 40 minutes

Zao Onsen Bus Terminal

On foot
About 10 minutes

Zao Kokusai Hotel

Osaka(Itami) Airport

Airplane
About 75 minutes

Yamagata Airport

shuttle bus
About 35 minutes

Yamagata station

Bus
About 40 minutes

Zao Onsen Bus Terminal

On foot
About 10 minutes

Zao Kokusai Hotel

Yamagata station
shuttle bus

Yamagata station shuttle bus

Yamagata station shuttle bus
We will pick you up from Yamagata station to the hotel free of charge.
Please make a reservation 3 days in advance.
* Please reserve by e-mail

Yamagata station shuttle bus

Contact us

Yamagata Station meeting place

Time table

* Please scroll sideways

Outward Return
JR Yamagata Station West Exit From Zao Onsen Arrive Zao Onsen From JR Yamagata Station West Exit Arrive
spring - autumn
(2flight)
4/1 - 12/18
10:30 11:10 9:30 10:10
16:00 16:40 15:00 15:40
winter(3flight)
12/19 - 3/31
10:30 11:10 9:30 10:10
12:30 13:10 11:30 12:10
16:00 16:40 15:00 15:40
  • * Depending on the weather and traffic conditions, time may be around somewhat.
  • * It is not "east exit" but "west entrance". Please be careful not to make a mistake.

Frequently Asked Questions

  • Reservations,
    Payment
  • Check-in &
    Check-out
  • Rooms
  • Dining
  • Hot spring
  • Location &
    Parking
  • Facilities
  • Getting around
  • Other
  • Reservations, Payment

    How far in advance can I make a reservation?

    Please make a reservation on the phone or our official website.

    Can I stay without dinner?

    Yes, you can.

    Can I stay with kinds?

    Only Omiya Ryokan do not allow children under elementary school age to stay.
    Please enjoy your stay at Kokusai Hotel or Shikino Hotel.

    From what time to what time can I make a reservation on the phone?

    From 9:00 to 20:00

    Will there be a cancelation fee?

    There is a cancelation fee 3 days before your check-in date up to 14people.

    Can I make a payment by credit card, PayPay and gift ticket?

    Yes, you can.

    Do you have one-day plan?

    We don't have it. You can drop in our hotel for Day-use hot spring from 12:00 to 15:00.
  • Check-in & Check-out

    What time is C/In and C/Out?

    C/In time is 14:00 then C/Out time is 10:00.
    If you delay your check-out time, please contact us on the website.

    Can I leave my car and baggages before C/In and after C/Out?

    Yes, you can. Please ask our front staff.

    What time is the last C/In?

    Please be at our reception by 19:00.

    Do you have early C/In and late C/Out srevices?

    Yes, we have. Early C/In is from 12:00. We charge 500YEN++ for each. (Need to be reserved)
    Late C/Out is until 12:00. We charge 2,000YEN++ per hour.
  • Rooms

    Is there the bathroom in the room?

    No, there isn't.
    Yes.(Excluding some rooms)
    Yes, there is.

    Is the bath in the room a hot spring?

    No, is not hot spring.

    Is the toilet in the room bidet?

    Yes, bidet is in all rooms.

    Could you infom of toiletries in room?

    See the room overview at the bottom of the details.

    Is there a refrigerator in the room?

    Yes, there is.

    Let me know the view from the window in the guest room.

    You can see the hot spring town which has the old-fashioned atmosphere from the rooms with the retro atmosphere and the fragrant Taisho romance.(Some rooms do not have a view of the hot spring town.)
    You can see the changing views of the seasons from the gest rooms of the hotel.
    You can see the trees which are full of nature (except some rooms). Especially very good view in the South Building Japanese Room.

    Let me know the view from the window in the guest room.

    You can see the hot spring town which has the old-fashioned atmosphere from the rooms with the retro atmosphere and the fragrant Taisho romance.(Some rooms do not have a view of the hot spring town.)
    You can see the changing views of the seasons from the gest rooms of the hotel.
    You can see the trees which are full of nature (except some rooms). Especially very good view in the South Building Japanese Room.

    About how much space does room have?

    We offer a variety of room tipes with a size of 6 to 10 tatami mats. Pleas see the link for ditails.
    Western-style rooms are 38 to 52 square meters, and Japanese-style rooms are 10 to 10.5 tatami mats. There are other special rooms and Japanese/Western rooms. Please see the link for ditails.

    Is there the rental Yukata for child?

    Yes, there is. The size is 80cm to 150cm, and there are red and green, respectively.

    Would you like smoking in the room?

    All rooms are non-smoking. If you smok, pleaseuse the entrance smoking area.
    All rooms are non-smoking. If you smok, pleaseuse the entrance smoking booths in each building.
  • Dining

    Where do we take meals? Can we enjoy it in my room?

    We serve meals at our dining room. We don't serve any meals in your room.

    Can we use a dining space for our dinner party?

    YES. We do our best for your request, please contact us on the phone.

    We want to know your dinner menu. What is the main dish?

    We serve a traditional Japanese course dinner mainly Yamagata cuisine.
    Every main dishes has Yamagata beef.

    What kind of meals do you serve for kids?

    For children elementary school age, we serve a dinner almost same like for adults.
    For kids from 3 to 5 years old, we serve a dinner like lunch box.
    We can serve a kids meal under 3 years old.

    Can you serve solid foods? Or can we bring them in the hotel?

    We can not serve a solid foods. Yes, you can do it and we can warm it up if you need.

    I have an allergy. Can you change some dishes?

    If you have any allergies, please let us know 5 days before the date you check-in.
    We do our best to meet your demand.
    On the other hand, It is very hard for us to meet your request on the day of you check-in.

    When we stay more than a night, do you serve same dishes for dinner?

    We serve your dinner different dishes with first day.
    When you have long term stay, it might be hard for us to meet your request.

    Can I bring some beverages into the dining?

    We are sorry, any beverages are not allowed to bring in.

    I want to order extra food. Do you have the Menu? When can I make it?

    Yes. This is the menu… You can make it on the day of you check-in.

    I made a reservation with B&B. Can I order dinner at your hotel?

    Please give us your order by 17:00 at one day before you check-in.

    By what time do I need to do it?

    Please add dinner by 17:00 the day before.

    Are there any restaurants in ZAO-onsen town for lunch and dinner?

    Yes, there are. Please check it ...

    Are there any restaurants in ZAO-onsen town for dinner?

    Yes, there are. Please check it ...

    ACan I take a lunch in ZAO-onsen town?

    Yes, you can. Please check it ...
  • Hot spring

    Let me know about open hours of the hot spring at your hotel.

    It's open for 24 hours. (Except the time for cleaning)

    Let me know about open hours of both Hanareyu-Hyakuhappo and Shirakabano-yu.

    Shirakabano-yu is open for 24 hours. (Except the time for cleaning)

    What are the differences between both of them?

    Hanareyu-Hyakuhappo is open from 6:00 to 23:00.
    Shirakabano-yu is alkalinity spring.
    Hanareyu-Hyakuhappo is sulfur hot spring with strong acidic flowing from the source.

    Let me know about the spring quality and effects at your hotel.

    The quality is sulfur hot spring with strong acidic.
    The effects of ZAO hot spring are good for a scrape, a burn, chronic skin disease, sickly kids,
    , chronic female disorders, diabetes, high blood pressure, arteriosclerosis and so on.

    The hot spring bath is barrier-free?

    The dressing room is barrier-free but it's not inside the bathroom.

    Can I have a day trip to your hot spring bath?

    Yes, you can enjoy it from 12:00 to 15:00. The cost is JPY1,000++ per person.
    When we have a spring cleaning the bathroom, it will be closed. Please check the availability in advance.

    Is it safe to bathe in the hot spring for child and infant?

    Yes, it's no problem. Just watch your step in the bath, cause it's very slippery there by Yunohana (flowers of sulphur).

    Is it safe to bathe in the hot spring for pregnant woman?

    It's no problem on spring quality. If you have any concerns, please consult your physician.

    Can I take a bath even if I have a tatoo?

    We are sorry, please refrain from doing it in the public bath.

    Do I need to make a reservation for a private bath? And how mach does it cost?

    You can make it after checking in. We have three kinds of it.
    Yamano megumi @3,000JPY++/45mins Morino megumi @2,000JPY++/45mins
    Satono megumi @3,000JPY++/45mins
    If you make a reservation on our official website, we can discount 1,000JPY each.

    Is there a foot bath? And when are your business hours?

    Yes, there is. It's open for 24 hours.

    Can I go to your sister hotels for a hot spring?

    Yes, you can. Please take our hot spring pass at the front desk.

    Can I change bath towels?

    Yes. You can take new one at the front desk.
  • Location & Parking

    Is there a parking lot? (Free or paid)

    Yes, it's free. (only for those who stay at the hotel or use the day trip.)

    How can I get to the hotel by car?

    Is there a free transfer to Yamagata Station? (Meeting place/time)

    I would like to arrange a taxi.

    Please contact us in advance using the inquiry form or the front desk.

    Could you possibry help me arrang a ride to the nearby facilites.

    We don't pick up and drop off at nearby facilities. Please enjoy a walk in the Zao-hot spring. Click here for a walking map.
  • Facilities

    Can I use the internet or wifi?

    Yes, you can. We have free wifi inside the building.

    What hours is the gift shop open?

    From AM7:00 to PM 9:00.

    Do yuou have vending machine?

    Yes, Vending machine in lobby.
    Yes, Vending machine are available in each building

    Do you have coin laundry?

    Yes, We have. Please come by the front desk.
    No, But it is in the sister hotel. If you nead laundry, please come by the front desk.

    Do you have rental wheelchair?

    Yes, we have. Please give your order to the front desk.

    Where can I rental skis?

    It is in the hotel. Please give your order to the front desk.

    Where can I rental skis? (Advance reservation system.)

    It is in the hotel. Please give your order to the front desk. In addition, reservation are also possible, so if you make a resevation, reception will be smooth on the day. Click here for advance application.

    Are there relaxation facilities in the hotel?

    Yes, we offer massage chairs in the relaxing lounge.
    Yes, on the 1st floor of the East Building.

    Can you arrange a massage?

    Yes. Please ask our front desk.

    Do you have Karaoke (advance reservations)?

    Yes, we have. Please contact us on the website.

    Do you lend baby goods?

    Yes, we do. Please check it we have on the website.
  • Getting around

    Are there any convenience stores and drug stores nearby?

    Yes, there are. Please check this map…

    Are there any restaurants nearby?

    Yes, there are. Please check this map…

    I would like to go to Dairotenburo.

    This is large open-air bath where 200 man and women can take a bath at the same time.
    Discount tickets are available at the front desk. About 8min by car. (Closed during the winter.)

    What kind of shops are there in the hot spring town?

    There are a lot of hot spring facilities, souvenir shops and restaurants. There are also some shops which serve Tamakon famous as Yamagata soul food in front of their shop. Please enjoy it and have a good time in Zao.

    Does the ski area be located nearby?

    Our hotel is located next to Yokokura ski slope with Zao Ropeway. You can get there just by crossing the bridge at our parking spaces.

    Let me know about the rime lights and night cruising (dinner time etc…).

    Illumination of Zao Snow monster is limited edition project sponsored.
    Night cruising is a limitide-time project sponsored by Zao Ropeway.Time of event is 17:00 to 21:00 (Last ride 19:50). Discount tickets are sold at the front desk. Starting reservation from 7days before, 17:00, 18:00, 19:00, and 20:00. please contact Zao Ropewey directly for reservations.
    If you going to Night cruising at 18:00, dinner will be accepted at 19:30. Please contact us through the inquiry form in advance.

    I would like to know Zao-Ropeway. (Distance, Time, Price)

    Zao Ropeway is divided into the Sanroku line and Santyo line. It's 1760 meters above sea level. In summer mountain lift is also available, and trekking to Iroha Swamp is possible. Course setting is possible according to the level. Business hours are from AM8:30 to PM17:00. (Business houre vary)
  • Other

    I would like to know Zao-Ropeway. (Distance, Time, Price)

    Zao Daikokuten is enshrined at the arrival point of zao central ropeway. The Daikokuten was built in the hope of home safety, rich business, and safe travel. As you proceed along the trekking course, you can see various swamps such as Katagainuma, Medamanuma, Utsubonuma and Dokkonuma. Business hours are from AM8:30 to PM17:00. (Business houre vary)

    I would like to know Okama. (Route, Price, Down period)

    From Zao Onsen, go througt "Zao Line=Free" and "Echo Line=Free". From "Echo Line" go up "High Line=Paid" and you can see "Okama=Lake Crater". Travel time is about 50 minutes. The price is 550 yen for a regular car. During the winter, the Echo Line is closed and you cannot go to the kettle.

    Is there a golf course nearby?

    Yes, is there. Zao Country Club is recommended. It takes 20 to 30 minutes by car.

    Is there any hospital nearby?

    Yes, Yamadai Hospital, Miyuki Hospital, and Saiseikan Hospital. Please consult with your symptoms.

    Is there a lift (discount)ticket on sale?

    Yes, is there. Sold at the front desk.

    Can I order a cake on the anniversary?

    Yes, you can. Please order from this resevation form.